Internship DSL-Based Process Configuration

Internship DSL-based process configuration (Period Continuous) – WO / University

About the assignment

DISH is an omnichannel hospitality ordering- and payment solution, and therefore has several channels for interacting with customers: intermediated by an employee, or directly using a mobile application or self-service counter. The booq sales process is also tailored to the customer’s needs, ranging from a cafetaria to fine dining, with everything like beach clubs, resorts, catering, banqueting and skyboxes in between. This results in requirements like,

• I want payment to happen before I start producing an order, but only when the customer created the order himself using an app, not if my employee did,
• once an employee has created an order, the customer can add additional items to the order using an app without requiring immediate payment, or
• in this establishment, I always want to ask for a customer’s name (account) before even creating an order, or
• a customer is not allowed to remove something from an order that has already been confirmed, but an employee can—but only before it is produced, otherwise you’ll need special permissions.

Configuring these steps of the process is inconvenient to do using a long list of checkboxes. Instead, we want to investigate describing the sales process as a number of interacting processes, using a DSL that allows our consultants to define the workflow in a more linear fashion.

In this assignment, you’ll:

• investigate a representative subset of the requirements—we’re not looking for a complete solution, but for the correct direction,
• define the various interacting processes to fullfil those requirements,
• select a mechanism of describing the process in these interacting processes, and
• define a prototype DSL (not necessarily text-based) that uses terminology that makes sense for a consultant, and can be matched to the existing sales processes. It is acceptable to not use the actual system, but reasonable model to demonstrate the suitability of the mechanism.

What do we offer?

• Daily nutritious lunches, on us

We believe that having lunch together is important. Bread, saltines, fruit, juice… It’s ready for you to enjoy, and it’s complementary. Have a fun chat with your colleagues or enjoy a game of table football. A real luxury that you don’t have to prepare your lunch every morning.

• Friday afternoon; drinks and snacks

At Eijsink, no Friday afternoon passes over without a drink. Regardless of if you’re located in Oosterwolde or Wateringen. With a soda, beer or wine we toast to the weekend. And let’s not forget the snacks! If you don’t feel like having a drink, no problem, it’s not obligatory.

• Learning & development; a place for you to grow

A challenge and a varied job within a modern organization? Then we are a match! Apart from outstanding primary and secondary employment conditions we offer the opportunity for you to follow intern trainings and to grow into a new role. This way you can develop, and we grow alongside with you.

We are Eijsink

The cash register supplier? A nickname that we carry with pride! Currently we have grown into a full-fledged software company in the Dutch hospitality industry! For over four decades we help hospitality entrepreneurs to work smarter with ironclad solutions. With more than 200 colleagues who proudly represent Eijsink day-in and day-out. With our in-house developed DISH-software, we offer a unique total platform.

Within 40 years Eijsink has grown to be a software company with knowledge of people. With colleagues located at our head office in Hengelo, IT-colleagues in Enschede and Oosterwolde, or at our locations in Breda, Den Haag en Amsterdam. Experience our expertise and tools at our leading clients such as De Efteling, Ahoy Rotterdam or De Beren.

We would like to meet you

If you are a student WO Computer Science and you are interested in this assignment, you can apply directly! Let’s drink a coffee and talk about the possibilities. We hope to see you soon!